Is there a charge for registering to receive message through WENS?
This is a free service provided by Washington County and sponsored by Washington County Public Health. However, your cellular phone provider may charge you for receiving text or phone messages. If you are concerned about being charged for an alert check your service agreement from your wireless carrier for details. Service costs from your cellular provider are your responsibility.

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1. Why should I register for the Wireless Emergency Notification System (WENS)?
2. How do I register for WENS service?
3. Is there a charge for registering to receive message through WENS?
4. Why are text messages easier than using phone calls for notifying citizens?
5. Under what circumstances will I receive WENS alerts?
6. Will the WENS system work if there is a power failure?
7. I do not want to receive WENS messages anymore. How do I unsubscribe?
8. How do I update my information if my email address, phone number or other information has changed?
9. Can I register my parents or other family members to receive alerts?
10. Will I receive advertising or spam on my phone?
11. How do I get additional information about WENS or report a problem with the system?